Question 1

What does the rental price of the facility include?

Accepted Answer

Your rental includes the complete setup of elegant tables and silver Chiavari chairs, use of five framed HD TVs perfect for displaying photos or video presentations, and access to two private dressing suites thoughtfully designed for comfort and style. Guests will also enjoy our signature bar area, featuring ample refrigeration space and an ice machine to support professional bar service. For your convenience, Bella Luna offers over 600 complimentary self-parking spaces, ensuring a seamless experience for you and your guests from arrival to celebration.

Question 2

What is the duration of my event?

Accepted Answer

Depending on the package you've purchased—ranging from 6 to up to 10 hours—your event covers setup, reception, and breakdown. If needed, additional setup and reception time can be acquired. It's important to note that setup time cannot be utilized to extend reception time. Setup time encompasses any vendors you directly contract. The latest permissible event end time is 1:00 AM on Saturdays and midnight on other days.

Question 3

Is decor included in the venue rental?

Accepted Answer

Decor is not included in the rental fee at Bella Luna Events. However, we offer luxurious design and decor services, including rentals, at an additional cost. With one of the finest inventories of decorative items, flowers, and props, our creative design team in DFW is ready to elevate your event. Explore our decor services, and we'll gladly customize a package to align with your vision and budget. You're also welcome to collaborate with your preferred florist and designer without incurring an additional fee.

Question 4

Is it easy to find you?

Accepted Answer

Absolutely! Bella Luna is conveniently located in the Sam Moon Center, just off I-35 and 635. We're a 17-minute drive from DFW Airport and 20 minutes from Dallas Love Field Airport. Take your pick from accessible exits on Josey Lane, Forest Lane, Valley View Ln, and Harry Hines.

Question 5

Do you have nearby Hotels?

Accepted Answer

Absolutely! You'll find a range of 4 to 5-star hotels within a 3-mile radius. Some options include the Renaissance Dallas North Hotel, DoubleTree by Hilton, Wyndham Garden, and many more. These hotels often provide special rates for clients hosting events at Bella Luna.

Question 6

Can we use outside vendors?

Accepted Answer

Absolutely! You can collaborate with your preferred vendors, provided they are certified and insured companies.

Question 7

What is the maximum capacity of the facility?

Accepted Answer

Our maximum capacity is 300 guests, with recommended and more comfortable seating for up to 250 guests.

Question 8

Is there a kids' playroom available at Bella Luna Hall?

Accepted Answer

NO, we don't have a designated kids' playroom. However, our staff is happy to suggest ideas and recommend vendors who can help entertain the little ones during your event. Parents are fully responsible for their children's behavior, safety, and well-being during the event and for any damages they cause if left unattended.

Question 9

Does the facility have air conditioning and heating?

Accepted Answer

Absolutely! Our venue has air conditioning and heating systems, ensuring your comfort.

Question 10

Do you have private dressing rooms?

Accepted Answer

Absolutely! At Bella Luna Events, we offer two beautifully appointed private suites designed for you and your party to relax, prepare, and celebrate in style. Each suite features elegant décor and comfortable furnishings, creating the perfect setting to get ready and enjoy those special pre-event moments before your grand entrance.

Question 11

What kitchen amenities are available?

Accepted Answer

Our prep kitchen has essential amenities to support your catering needs. It features a commercial sink, a food prep table, and two warming stations or "hot boxes" for maintaining food temperature. We also provide a salad rack with trays. While the kitchen is perfect for food preparation, it doesn't include a grease trap, so please avoid disposing of grease into the sewer system.

It's important to note that our prep kitchen is unsuitable for cooking, as it needs a stove or oven. All food must be cooked before entering the building. We require food to be contracted through certified and licensed caterers for your convenience. Caterers are responsible for additional kitchen appliances, equipment, and utensils, including chafing dishes, spoons, sterno flames, trays, etc. We offer limited utensils, jars, stands, and trays, which are available for rental if needed.

Question 12

What types of tables and chairs are available for our use?

Accepted Answer

At Bella Luna, we provide a variety of tables and chairs to suit your event needs:

Chiavari chairs (up to 300)
60” round tables (up to 32)
8ft rectangle tables (two available)
6ft rectangle tables (twelve available)
Wooden farm table for desserts (one)
33” round cake table (one)
Highboy Cocktail tables (four)
Silver & ivory throne chairs (one single and one double)
Silver & blue throne chair (one)

For added convenience, we offer additional rental options such as a crystal-hanging cake stand, a red carpet, a Lucite table, pedestals, cherry blossom trees, specialty linens, and more. Let us know your preferences, and we'll ensure your event setup meets your vision.

Question 13

Who is responsible for setting up the tables and chairs?

Accepted Answer

At Bella Luna, we aim to simplify your experience. During your consultations, we'll collaboratively create a floor plan tailored to your preferences. Our dedicated team takes care of the entire setup of tables and chairs according to the agreed-upon plan. To ensure everything runs smoothly, setup details must be finalized at least a week before the event. We don't make last-minute setup changes on the same day, guaranteeing a seamless execution for your special day.
While we handle Bella Luna's items, clients are responsible for setting up any tables, chairs, or other rental items not contracted through Bella Luna.

Question 14

Will there be someone at the venue on the day of my event?

Accepted Answer

Absolutely! We provide an on-site venue manager dedicated to supporting you with anything related to the venue and any services contracted through Bella Luna. It's important to note that while our venue manager ensures the smooth operation of our facilities, they are not your event coordinator. Any requests or tasks outside the scope of the venue manager's responsibilities may incur additional charges. Rest assured, we're here to make your event at Bella Luna a success!

Question 15

What are the rules for having alcohol at our event?

Accepted Answer

You have the flexibility to contract professional alcohol catering companies or choose our BYOB option. Please note that the BYOB option incurs a corkage fee. With BYOB, you can select a service time of up to 5 hours. Additionally, a TABC-certified bartender is required to serve alcoholic beverages, and security is mandatory for events with alcohol service. Please be aware that shots are not permitted, as this is a standard industry policy. Cheers to a responsibly enjoyable celebration!

Question 16

Is a security guard required at events?

Accepted Answer

Security is a standard requirement for alcohol-serving events or school events. Our dedicated security personnel will be present from the commencement of the alcohol service until the last person leaves the property, ensuring a safe and enjoyable atmosphere for all. Your peace of mind is our priority.

Question 17

Do you have a parking zone?

Accepted Answer

Absolutely! We provide a secure and ample parking space with over 600 complimentary self-parking spots for your convenience.

Question 18

How late can we stay?

Accepted Answer

We conclude events at 1:00 a.m. on Saturdays and midnight on other days. If desired, you can request an additional hour, with fees applied at the time of your request. Thirty minutes before your event concludes, liquor service ends, lights are turned on, and servers are prepared to wrap up by 1:00 a.m. You’ll have an extra hour to finish the breakdown.

Question 19

Do we have to clean the facility at the end of our event?

Accepted Answer

We handle a substantial portion of the hall cleanup after the event. Clients are responsible for removing personal items, leftover food, and any décor provided by the Client or their vendors. Caterers are responsible for disposing trash in the dumpsters outside Bella Luna and cleaning the kitchen area. Bartenders are responsible for disposing of bar trash in the dumpsters outside Bella Luna and ensuring the bar is clean.

Question 20

Are pets allowed at Bella Luna?

Accepted Answer

Except for service animals, pets are not permitted on the property due to liability and adherence to strict Food and Beverage Laws. Bringing unauthorized pets to the premises will result in a penalty of $350 deducted from your security deposit.

Question 21

When are rehearsals permitted?

Accepted Answer

Two-hour rehearsals are allowed by appointment only and must be scheduled on Tuesdays or Wednesdays. The last appointment available is at 5:00 pm. NO EXCEPTIONS. Children are only allowed during rehearsals if they are part of the presentation. Please note that rehearsals do not include food and drinks; they are not considered rehearsal dinners. Rehearsal dinners can be contracted at additional rates.

Question 22

How much is your damage retainer?

Accepted Answer

The refundable security deposit is $1000. For events with contracted bands or groups, there will be an additional fee of $500 on top of the retainer. Any damages caused during your event or any extra time taken by your group or band to break down and leave the premises after the end of the event will result in additional costs, which will be deducted from these deposits. If damages exceed the deposit amount, the client must pay the additional cost immediately after the end of the event. Any extra breakdown time can be purchased in advance to avoid penalties.

Question 23

Are there any extra costs associated with renting your facility?

Accepted Answer

Certainly! We strive for complete transparency regarding any potential costs associated with your event. Currently, there are no hidden fees. However, please note that additional charges may apply if you add services or make changes close to the event date. We will always communicate these adjustments clearly with you. Additionally, please be aware that a 3.5% fee will apply if the balance is paid via credit card. We are committed to ensuring clarity and transparency throughout the planning process.

Question 24

Do you offer any discounts?

Accepted Answer

Absolutely! Keep an eye out for special promotions and seasonal discounts that may be available. Additionally, we proudly offer a 10% discount on venue rental for military personnel and veterans as a token of our appreciation.

Question 25

Are fireworks approved for use at Bella Luna Hall?

Accepted Answer

Regrettably, no. To ensure the safety of our guests and the integrity of our venue, we do not allow cold fireworks, sparklers, open flames, or any materials that could pose a hazard. Additionally, helium balloons cannot float freely to prevent potential damage to crystal chandeliers in the presence of kids. Confetti and soap bubbles are also restricted. Feel free to ask if you have specific questions about approved materials and party enhancements at BL.

Question 26

I'm ready to book; what is my next step?

Accepted Answer

To secure your date, we require a $2,000.00 down payment, a $1,000.00 refundable security deposit, and a signed contract at the time of confirmation.

FREQUENTLY ASKED QUESTIONS

What does the rental price of the facility include?

What is the duration of my event?

Is decor included in the venue rental?

Is it easy to find you?

Do you have nearby Hotels?

Can we use outside vendors?

What is the maximum capacity of the facility?

Is there a kids' playroom available at Bella Luna Hall?

Does the facility have air conditioning and heating?

Do you have private dressing rooms?

What kitchen amenities are available?

What types of tables and chairs are available for our use?

Who is responsible for setting up the tables and chairs?

Will there be someone at the venue on the day of my event?

What are the rules for having alcohol at our event?

Is a security guard required at events?

Do you have a parking zone?

How late can we stay?

Do we have to clean the facility at the end of our event?

Are pets allowed at Bella Luna?

When are rehearsals permitted?

How much is your damage retainer?

Are there any extra costs associated with renting your facility?

Do you offer any discounts?

Are fireworks approved for use at Bella Luna Hall?

I'm ready to book; what is my next step?

Let us know your event date and the Bella Luna team will work with you
towards a stress-free event so you may enjoy your celebration!!!

Service Area

FREQUENTLY ASKED QUESTIONS

What does the rental price of the facility include?

What is the duration of my event?

Is decor included in the venue rental?

Is it easy to find you?

Do you have nearby Hotels?

Can we use outside vendors?

What is the maximum capacity of the facility?

Is there a kids' playroom available at Bella Luna Hall?

Does the facility have air conditioning and heating?

Do you have private dressing rooms?

What kitchen amenities are available?

What types of tables and chairs are available for our use?

Who is responsible for setting up the tables and chairs?

Will there be someone at the venue on the day of my event?

What are the rules for having alcohol at our event?

Is a security guard required at events?

Do you have a parking zone?

How late can we stay?

Do we have to clean the facility at the end of our event?

Are pets allowed at Bella Luna?

When are rehearsals permitted?

How much is your damage retainer?

Are there any extra costs associated with renting your facility?

Do you offer any discounts?

Are fireworks approved for use at Bella Luna Hall?

I'm ready to book; what is my next step?

Let us know your event date and the Bella Luna team will work with you towards a stress-free event so you may enjoy your celebration!!!

Service Area

Let us know your event date and the Bella Luna team will work with you
towards a stress-free event so you may enjoy your celebration!!!